Free shipping and luxury packaging on premium orders

7-day returns Certified pieces Lifetime warranty
Where is my order?

Track your order step by step

Enter the order number you received at checkout with your email or phone, and you will see the current stage, its pieces and its total.

It is in your confirmation email and starts with ROAE
The same details you checked out with

How an order moves

Order received

The order is logged and its pieces reserved.

Preparing

Pieces are checked, certified and packed.

Shipped

The parcel is on its way to you.

Delivered

Delivered — we hope you like it.

Cannot find your order? Contact us with the order number and we will follow it up.