Account
Customer profiles
Name, email, phone, addresses, orders, and preferences support the customer experience.
Customer data must be handled with precision.
The privacy page should explain how ROAE JEWELLERY handles account data, orders, addresses, support requests, and payment provider interactions.
Payment data stays with certified providers
The platform should avoid storing raw card data and rely on payment gateways for secure handling.
Checkout
Payment security
Payment details should be processed by certified providers.
Support
Service records
Support messages may reference order status, shipping, warranty, or certificates.
Privacy Requirements
What needs to be covered
What customer information is collected and why.
How order, shipping, and factory production data is used.
How payment provider data is handled.
How customers request updates or deletion where legally applicable.
For order questions, factory design timing, certificates, or after-sales care, contact the ROAE JEWELLERY support team.
Contact us